644bd FAQ — your questions answered, right here

The minimum deposit amount at 644bd is ৳200 (Two Hundred BDT). This amount can be sent from any mobile banking service — bKash, Nagad, or Rocket.

Making a deposit is simple. Log in to your account, go to the Wallet section, and select "Deposit". Choose your payment method (bKash/Nagad/Rocket), enter the amount, and follow the on-screen instructions to complete the payment. Funds typically appear in your wallet within 1–5 minutes.

A few important things to keep in mind: the mobile number used for payment must be registered in your own name. There are no hidden charges on deposits. If you qualify for a welcome bonus on your first deposit, it will be credited automatically. The minimum withdrawal amount is ৳300.

644bd's rules for settling bets on cancelled or abandoned matches are clear and member-friendly.

If the match is cancelled entirely: If a match is cancelled before it begins, all bets are automatically voided and the full stake is returned to your wallet. Refunds typically appear within 30 minutes.

If a match is suspended mid-way after starting: In this case, the outcome depends on how much of the match was played. In cricket, if a result is determined via the Duckworth-Lewis-Stern (DLS) method, bets are settled according to that official result. If the required number of overs has not been completed and no official result is declared, bets are generally voided and your stake is returned.

If a live bet is interrupted: Bets are generally settled based on the result at the time of suspension, though this depends on the specific bet type. For more details, Terms & Conditions See here.

There are a few common reasons an account gets locked on 644bd. The most frequent cause is entering the wrong password five times in a row, which triggers a temporary security lock. Other reasons include unusual login activity, verification issues, or an active self-exclusion that you previously set up.

If locked due to a forgotten password: Wait 30 minutes, then try again. Alternatively, use the "Forgot your password?" link to reset your password via OTP.

If locked for another reason: Contact 644bd's live chat directly. The support team will verify your identity and help restore access to your account — issues are typically resolved within 15–30 minutes.

Security Tips: Use a strong password and never share it with anyone. If you log in from a new device, an OTP verification prompt is completely normal — it's there to keep your account secure.

Under 644bd's policy, each individual is permitted only one account. Creating multiple accounts is strictly prohibited.

However, two separate individuals living at the same address can each register using their own distinct identity — separate NID, separate mobile number, and separate mobile banking account. In such cases, 644bd may verify the accounts, and operating two accounts from the same device may be flagged as suspicious.

What you should never do: If someone is found to hold multiple accounts, all accounts will be closed and the balance may be confiscated. Creating duplicate accounts to claim bonuses is strictly prohibited and considered a violation of 644bd's rules.

644bd gives you full control to temporarily or permanently close your account. This is Responsible Gambling an important part of our policy.

Cooling-Off Period: Go to Account Settings → Responsible Gaming and set a cooling-off period of 24 hours to 7 days. You will not be able to log in during this time.

Self-Exclusion (Extended Break): You can deactivate your account for 7 days, 1 month, 3 months, or 6 months. Once self-exclusion begins, it cannot be reversed before the period ends.

Permanently closed: To permanently close your account, send a request via live chat or email support@644bd.app. Make sure to withdraw your balance before closing, as a permanently closed account cannot be reopened.

Forgetting your password happens to everyone. Recovering access to your 644bd account is straightforward and can be done in under three minutes.

Step-by-step process:
1. On the login page Go to the login page and click the "Forgot Password?" link below the form.
2. Enter your registered mobile number and click "Send OTP".
3. Enter the 6-digit OTP sent to your mobile (valid for 5 minutes).
4. Create a new password — at least 8 characters, mixing uppercase letters, numbers, and symbols.
5. Confirm and log in.

No mobile number either? If your number has changed, reach out via Live Chat or email us at support@644bd.app. After verifying your identity, our support team will help you recover your account. Please note: 644bd will never call you to ask for your password.